Saturday, February 24, 2018

UPDATE – Saturday, February 24, 2018


Middlesex Hospital has resumed providing emergency care to walk-in patients. 

It is still not receiving patients via ambulance, and the Hospital’s normal Emergency Department
location in Middletown is still closed until further notice.

Patients who visit the Hospital’s temporary Emergency Department space should drive to the main
entrance of the Hospital. At that point, a security officer will be there to greet them. The officer will
then direct them to where they need to go.

If someone is sick or injured and needs immediate attention, they should call 9-1-1. An ambulance will bring them to the next nearest emergency department. Middlesex’s other Emergency Department locations in Westbrook and Marlborough are open.

Patients are now allowed to receive visitors. Flu restrictions remain in place.

All other Middlesex Health System locations are operating as normal.

Wait Time/Triage Services

When you enter the emergency departments at Middlesex Hospital, the Shoreline Medical Center or the Marlborough Medical Center, you will be seen by a nurse, skilled in assessing your symptoms. Some initial tests may be taken at this time and you will be placed in the first available room. Patients may be assigned to different areas within the emergency department, depending on the severity of your injury or illness.

Express Care

Designed for injuries and illnesses that are urgent, but not life-threatening, Express Care is staffed by physician assistants, nurse practitioners and emergency nurses. Express Care operates at all three of our emergency departments, but hours may vary. Call us for current hours of operation.

Check Wait Times Before You Come In

Our online Emergency Department Wait Times system, which can be found 24 hours a day at, provides up-to-the-minute, current wait times at the emergency department at Middlesex Hospital, the Shoreline Medical Center and the Marlborough Medical Center. This unique program gives the communities we serve options for non-life threatening emergencies.

Of course, in a life-threatening emergency, always call 911 first.

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Middletown, CT 06457

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