Serving Our Community

"Community" is Middlesex Hospital's namesake. As a community hospital, benefiting the community is at the core of our being.

Middlesex Hospital has been connecting our services with the needs of area residents for many years and for one reason – to keep you, your family, and your neighbors healthy. It is our singular mission, and by working together, we can continue to make our community a healthier place to live, now and into the future.

Keeping the heartbeat of the community strong

Whether through treatment in the hospital or preventive care and education outside its walls, our mission for more than 100 years has been, and continues to be, to improve the health of the communities we serve.

Through our Community Benefit programs, Middlesex Hospital has created ties that will never be broken. The Hospital is here to care for the patients and families who enter its doors. It also reaches out to the entire community with the numerous programs it has developed to educate and prevent illness – in people's own homes and in the communities in which they live, work, and enjoy their lives.

An important initiative, a promise kept

Middlesex Hospital is proud to share this important information. Our Community Benefit Program is an extremely important initiative, as it is so closely relates to the health system’s primary mission: to improve the health and well being of people throughout the community.

What is Community Benefit?

Community Benefits are programs or activities that provide treatment and/or promote health and healing as a response to identified community needs. These programs:

  • Often operate at a financial loss to the hospital
  • Respond to needs of special groups, such as persons living in poverty
  • Supply services that would likely be discontinued or would need to be provided by another organization if the decision was made purely on a financial basis
  • Respond to public health needs
  • Involve education or research that improves the overall community health

From A Guide for Planning and Reporting Community Benefit, published by the Catholic Health Association of the United States, revised 2008, developed in cooperation with VHA, Inc.

Community Benefit Mission

Middlesex Hospital is proud to be a part of the community we serve. Our Community Benefit Policy defines and guides activities to ensure they are consistent with the mission and vision of Middlesex Hospital and Health System, as well as with state and/or national guidelines applicable to a not-for-profit community hospital. Our Community Benefit Activities target health improvement and wellness through three domains:

  1.    Access to Care: access programs seek to reduce demographically driven disparities in health care
  2.    Community Health Initiatives: include health education and information, disease prevention and management, among other health and wellness programs
  3.    Good Neighbor Activities: represent in-kind support such as staff participation in community collaborations and partnerships designed to improve community health

Why Community Benefit Matters

Not-for-profit hospitals have long been anchor providers of an enormous range of free and subsidized benefits to the communities they serve. Regardless of this tradition, health care providers are under scrutiny and required by the IRS, the State and other regulatory bodies to demonstrate that they are true to their charitable mission and tax-exempt purpose. Standards to account for Community Benefit programming have been implemented to ensure consistency in reporting of services and accounting for numbers served.

Community Benefit Categories - What Counts?

The following seven broad categories (as outlined in A Guide for Planning and Reporting Community Benefit, published by the Catholic Health Association of the United States, revised 2008), are utilized for the accounting and maintenance of our community benefit inventory.

A.   Community Health Improvement Services:

The purpose of these activities is to improve community health. They include health education; community-based clinical services such as health screenings and immunizations; support groups:  social services provided for vulnerable populations in the community; health care support and preventive services; and self help programs such as smoking cessation.

B.    Health Professions Education:

These are educational programs in which the Hospital is involved which result in a degree or training necessary to practice as a health professional.

C.   Subsidized Health Services:

Include low or negative margin services that are provided despite a financial loss to the Hospital. Such services are provided because they meet an identified community need and if no longer offered would either be unavailable or fall to the responsibility of government or another not-for-profit organization to provide.

D.  Research:

Includes all clinical investigations, trials and studies; community health research; and health care delivery studies designed to generate shared knowledge.

E.   Financial and In-Kind Contributions:

Represent corporate cash contributions and in-kind donations of goods and services to community groups and similarly mission-driven not-for-profit organizations.

F.   Community Building Activities:

Include activities that work to uncover the causes of community health issues (for example, poverty and homelessness may be the drivers behind certain health outcomes). Community assets are supported by Hospital staff participation in local boards, partnerships and coalitions.

G.  Community Benefit Operations:

Includes costs associated with dedicated staff, strategy, administration and operations of a community benefit program as well as costs associated with conducting a community health needs assessment.

Community Benefit Programs

The mission of Middlesex Health System, Inc. is to “improve the health and well-being of our community by providing quality health care services with caring, compassion and skill”. The Hospital’s commitment to ensuring the availability of extensive Community Benefit programs and services is the cornerstone of our organization.

The Hospital’s leadership continues to recognize the importance of its influence in the wellness of the community it serves. It continues to support and promote community-wide health improvement services and programs targeted to the needs and priority areas uncovered by a health assessment.

See current and past Community Benefit Reports:

Community Benefit Report 2010

Community Benefit Report 2009

Community Benefit Report 2008

Community Benefit Report 2007

The Health of our Community

Middlesex Hospital is committed to providing the best health care possible to the people we serve. In order to do this, important health issues within the community need to be clearly assessed. Through this process, an institution learns what specific areas require the most urgent attention. From there, work can begin on improving the ways in which these priority health care needs are met.

Middlesex Hospital initiated this process when it conducted its countywide health assessment. This health assessment provides a road map for the future of our community benefit goals — a road on which the Hospital hopes to have many community partners join in — in order to meet the most pressing health care needs of the people we serve. Working together, with targeted programs and services, we can improve the lives of those in our community for years to come.

See current and past health assessments:

Community Health Assessment

Community Benefit and Financial Assistance

Another important aspect of Middlesex Hospital’s community benefit program is ensuring that patients are aware of the Hospital’s financial assistance program. We understand that some patients may experience difficulty in paying for services – we hope to help with our financial assistance program.

Please visit the Financial Assistance Services section of our web-site to learn more about our program, download information and applications, and get contact information for our Financial Counselors.

28 Crescent Street
Middletown, CT 06457


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860-358-6000
info@midhosp.org